HOME SAMPLE COLLECTION SERVICE STEPS

BOOK AN APPOINTMENT
Book via:
Hotline: 1900 1717
Website: diag.vn
Diag staff will contact you again
to confirm your appointment
for on-site sampling.

COLLECT SAMPLE ON-SITE
Diag nurse arrives on time
to collect the sample.

PROCESS SAMPLES & RETURN RESULTS
The samples are delivered to
Diag’s high quality Laboratory,
where they are processed.
Customers receive results by
phone (Zalo/SMS).

CONSULT THE RESULTS
The team of highly qualified
and experienced doctors consults
the results over the phone
after the results are available.*
*Doctor consultant only applies to bills over 500,000 VND.
HOME SAMPLE COLLECTION
QUICK
• Operating hours: 6AM – 6PM, except Sunday and holidays
• Location: Ho Chi Minh City (except Can Gio); Ba Ria, Vung Tau (Vung Tau); Di An, Thu Dau Mot, Thuan An (Binh Duong); Ninh Kieu (Can Tho); Bien Hoa (Dong Nai); Tan An (Long An); My Tho (Tien Giang)
ACCURATE
• Expertise in professional nursing, gentle sampling
• Service charge: 50,000 VND for the first person, 20,000 VND for each additional person*
• Patient samples are housed in specialized containers that fulfill biosafety standards, assuring sample storage and transportation temperature conditions
PROFESSIONAL
• After taking samples, nurses will transfer them to the nearest 24 Diag branches in Ho Chi Minh City
• Return results via SMS / Zalo within 24 hours**
• After the results are available, a team of specialist level 1 and 2 doctors will assist with phone consultations
*On the same location. The cost includes shipping, sample preservation, VAT and PPE.
**Depending on testing and sample collection time.
THIS SERVICE IS SUITABLE FOR:
Elderly patients with chronic heart, lung, or diabetes...
Need to check the index to control problems but hesitant to move or wait a long time.
Families with children
Want to be tested comfortably, safely, and without high risk of cross-infection in crowded places.
Families with health check-up needs (cancer, liver, general ...)
Together, there is no limit. Select an appropriate and comfortable time frame.
Busy people
Want to reduce time while also having privacy and accuracy while testing for gynecological disorders or sexually transmitted diseases.
SOME COMMON TEST PACKAGES
4000+ different types of tests, supporting in diagnosis and tracking signs of a wide range of diseases (liver, cardiovascular, allergies, cancer, etc.).
WHY SHOULD TEST AT DIAG?
3000+ doctors
use test results from Diag.
200+ famous clinics and hospitals
are Diag's connection partner, used for medical assessment and treatment of patients.
4000+ different types of tests
supporting in diagnosis and tracking signs of a wide range of diseases (liver, cardiovascular, allergies, cancer, etc.).
33+ sample facilities
are spacious and sophisticated across 6 provinces and the majority of HCMC districts.
20+ years
of medical experience, providing testing services to 3000+ doctors and 200+ clinics and hospitals throughout the South.
A team of specialist level 1 and 2 doctors
from reputable hospitals supports consultation results over the phone.
Fully automatic
test analysis equipment system with the lowest possible error.
Look up records
anytime, anywhere with a convenient result storage system. Information is strictly confidential.
Our Accreditations
Over 20 years of experience in the Vietnamese laboratory diagnostics market have brought us valuable understandings of our customers and partners’ needs to design well-rounded and innovative laboratory services for our patients, clients, and partners.
TOUCH SCREEN, SEE RESULT
The UI is user-friendly, and the information is easy to read. Customers can also download the PDF version to view the results whenever and wherever they choose. In addition, customers can print a paper copy at any Diag location or ask for assistance in sending the results home.*
*Diag will not pay the shipping fee if results must be sent home.
FEEDBACK FROM CUSTOMERS
Truong Thi Hong Loan
Woman, 48 years old
Experience immense satisfaction while enrolling to sample at home for the first time. The sampling staff is knowledgeable, swift, professional, and courteous. Their explanations are concise and easy to grasp; they must have been trained in a standard procedure environment. Only one word: EXCELLENT! I will undoubtedly become a regular customer at Diag, and I will send friends and coworkers here.
*The customer’s names are changed to protect their identity.