Kit shipping instruction

Step 1: After collecting your sample and disinfecting the outside of your box, put your box inside the provided plastic bag.

Step 2: Access this link to find the nearest Diag drop off location.

Step 3: Self deliver or ship your box to Diag. You must ensure the box arrives during the hours of operation of an open location.

Step 4: Receive SMS from Diag to confirm that your kit has arrived in our central laboratory. If you do not receive the confirmation SMS from Diag within 24 hours, please contact our hotline 1900 1717 for support.