Why health kits?

A step further in making health testing even more convenient and private for everyone - Diag’s fully certified home testing kits allow you to collect samples easily by yourself anywhere, before sending back to us and getting your results swiftly. The quality and accuracy are exactly as you would expect from a standard laboratory test.
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Convenience

Collect samples easily by yourself; Send back to us and get your results online

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Reliability

The quality and accuracy are exactly as from any standard laboratory test

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Privacy

No need to pay us a visit to do the test; Have your personal information protected

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Validity

All kit components are certified; No worries about the test’s quality and accuracy

How It Works

Collect your sample at home and mail it back

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Order

Order your kit online, and it will be delivered to your home

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Collect

Collect your sample with the convenience of being at home

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Ship

Ship the collected sample to Diag lab

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Get results online

Digital results will be available on your phone

Health Kit FAQs

Sample collection kits can be purchased directly from 30+ branches of Diag. Find the nearest branch here.

The sample collection kits of Diag are designed to support your proactive health monitoring. Therefore, you are not required to have a doctor’s prescription to purchase these sample collection kits.

Sample collection kits typically have a shelf life of 12 months from the date of manufacture. You can check the shelf life information printed on the product’s packaging.

In case of the QR code is error and cannot be activated or if there is a lack of components in the box, please bring your sample collection kit to Diag’s branches or contact our Customer Service via hotline 1900 1717 for support.

We will contact you to confirm order information and proceed with payment steps. Orders will be delivered by logistic partners, you can track the status of your order through their application.

We will send an SMS to confirm that your kit has arrived in our central laboratory as well as test result to the phone number you registered. In addition, you can also actively follow the test result information by scanning the QR code on the ID card of the sample collection kit.

Samples need to be packaged as online instructions and stored at room temperature (no more than 30oC), then sent to Diag’s branches within 24 hours from the time of sampling.